As of: April 2017
Our data protection practices comply at all times with the regulations of the Federal Data Protection Act (BDSG).
Information on how, to what extent and purpose we may collect and store your personal information is set out below.
Purpose of collecting and storing your personal data
We predominantly use the personal data provided by you (incl. address, contact information, if applicable bank account information) to answer or process any order or enquiry from you or to grant you access to certain information or offers. If necessary, we may disclose your personal data to service companies for processing business transactions or to credit reference agencies for credit analysis and surveillance. For this purpose as well as to ascertain your legal capacity to place online orders, we require your date of birth.
For customer relations purposes, we or one of our service companies may need to use your personal data in order to inform you about services offered which are useful for your business activities or to conduct online surveys in order meet the needs and requirements of our customers more effectively.
In the event that you do not wish to provide us with your personal data for the purpose of supporting our customer relations activities (in particular for direct marketing or market research), you may object to the processing and use of your personal data for marketing purposes at any time. In such cases, please send an email to kontaktformular@ or letter to BayWa CS GmbH, CSC Passau, BayWa-Str. 6, 94034 Passau. We will neither sell your personal data to third parties (outside the BayWa Group) nor will we market the data in any other way. baywa.de
Subscription to our newsletter
If you subscribe to our newsletter, we will use your data to regularly inform you about news and special offers and to update you by email on topics which are of interest to you. You may cancel your newsletter subscription at any time at: https://www.baywa.de/newsletter/ssl/registrieren/
Communication by E-Mail
Please note that communication by E-Mail is considered to be unsafe as third parties may become aware of its content and possibly manipulate it. That’s why we advise you not send us sensitive date by E-Mail. As applicant please use our application portal where your personal data is transmitted in a secure way. Should it be necessary once to send sensitive data by E-Mail, please use a way of content encryption. Instructions can be found here.
Use of your application data
In the event that you submit your application via our application portal, we will store your personal data in a secure business environment in order to protect it from loss or abuse. Your application data will be made available solely to authorised persons at BayWa AG and its affiliates who are involved in the application process, e.g. in order to be able to offer you possible alternative positions. After completion of the application process (i.e. after we have accepted or rejected your application) we will store your data for a maximum period of 9 months. You may request that your data be deleted at an earlier date, no earlier however than five months after completion of the application process. It is a statutory requirement that we store your data for this period of time in order to comply with regulations pertaining to the proper processing of applications and to be able to answer questions relating to your application and/or its rejection. Insofar as you wish your data to be deleted after this five-month period, please send an email to firstname.lastname@example.org.
Application for a BayWa fuel card
When you apply for a BayWa fuel card, BayWa will create an 8-digit customer number as a standard procedure. This enables you to buy in any of BayWa AG´s product areas. Using you customer number, you can apply for one or several fuel cards which involve no ongoing account charges. Each fuel card has its own 10-digit number and can be used exclusively to buy fuel from one of our BayWa fuel stations.
If you no longer require your fuel card(s), it/they can be cancelled at any time to the end of the month. In this case, please call our toll free number 0800 50 54 500 giving the number of your card(s) or send an email to tankstellen@ Please note that cancelling your fuel card(s) does not automatically lead to the deletion of your customer account. All existing fuel cards are cancelled when you delete your customer account. baywa.de.
Data transfer and logging for intrasystem and statistical purposes
Upon accessing our website, your internet browser automatically transfers data to our web server for technical reasons. This includes the date and visit duration, the URL of the referring website, the retrieved file, the volume of data sent, the browser type and version, the operating system and your IP address. This data is stored separately from other data you enter when using our site. This data cannot be assigned to a specific person and is evaluated for statistical purposes only or used only within the scope of criminal prosecutions.
Use of contractual and utilisation data
If a contractual relationship between you and us is established, elaborated or amended, we store and use your personal data insofar as this is necessary for these specific purposes (pursuant to §28 of BDSG).
Upon instruction of the appropriate authorities, we may disclose information about this data in exceptional cases insofar as this is required for the purpose of criminal prosecutions, preserving public order and safety, fulfilling legal tasks of authorities or enforcing claims for intellectual property rights.
Tracking tools and use of Google Analytics
General information about the usage behaviour of our website visitors may be collected using analytic tools. This includes, for example, accessed internet pages, visit duration, referring pages as well as general information about your computer system such as the operating system, screen resolution, browser used, etc. All collected data is stored anonymously and cannot be assigned to your person. If you do not agree with this anonymous collection of usage behaviour, you may prevent this by deactivating cookies in your browser.
This website also uses Google Analytics, a web analysis service provided by Google. Google Analytics uses so-called “cookies“ (small text files) that are stored on your computer and enable an analysis of website traffic.
Information generated by the cookies about your use of the website (including your IP address) is transferred to and stored by Google servers in the USA. Google uses this information for the purpose of analysing your use of the website, compiling reports on website activities for the website owner and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties insofar as this is a statutory stipulation or insofar as third parties process the data on behalf of Google. Under no circumstances will Google associate your IP address with any other data held by Google. You may prevent the installation of cookies by making the appropriate settings in your browser software. However, please note that this means you will not be able to use the full functionality of this website. By using this website, you declare that you consent to the processing of your data by Google in the manner and scope and for the purpose set out above.
We wish to point out that Google Analytics on this website is supplemented by a deactivating add-on “_anonymizeIp()“. Only a part of your IP address is stored. Identification of the website visitor is not possible.
By installing an opt-out browser add-on to deactivate Google Analytics (http://tools.google.com/dlpage/gaoptout?hl=de) you can refuse its use. This tool informs Google Analytics that no information about your visit to the website should be transferred to Google Analytics. Without your explicit consent, we will not use tracking tools to secretly
- collect personal data about you,
- transfer data to third party providers and marketing platforms or
- merge the data with your personal data (name, address etc.).
Use of Google's remarketing function
Use of social plugins
We have included social plugins on our website which, for data protection reasons however, are disabled in the basic settings. In principle, when you visit our pages therefore, no data is sent to social media services such as Facebook, Twitter or Google +; profiling by third parties is consequently not possible.
You can recognise deactivated social plugins due to their grey background.
If you wish, however, you can activate the social plugins with a click and thus give your consent to communication with the respective social network. When you enable the social plugin, specific data is transmitted to the respective social network such as your IP address, information about the browser used and the operating system, the website visited as well as date and time. In the course of this communication process, data from a server of the social media provider is loaded on to our website. The respective provider of the social plugins receives information about which specific websites you visit, irrespective of whether you are currently logged in to the provider of the social media plugin (e.g. Facebook) or not or whether you have clicked on the plugin or not. The provider can also process this data outside the European Union and is also able to compile individualised user profiles. We have influence neither on how the data is processed by the social media service provider nor on its scope or purpose.
An activated social plugin is shown in colour and at this point already – as described – data is being sent to the social media service. You can then use the social plugin with a second click.
At http://developers.facebook.com/plugins you can read further information published by Facebook about plugins and the corresponding social media service. Read about the so-called privacy policies and practices of Facebook at: http://www.facebook.com/about/privacy.
At https://twitter.com/logo you can read further information published by Twitter about plugins and the corresponding social media service. Twitter data protection policy is available at: https://twitter.com/privacy.
Liability for links
Our website may contain links to external websites of third parties. We have no influence over the content of third party websites and cannot therefore be held liable for the content of these sites. The respective providers or operators shall be solely responsible for the contents of the linked websites at all times.
Right to information
As a user of our internet presence, you have the right to demand information on the data stored about your person or pseudonym. Upon your request, the information can also be sent electronically.
Contact for questions or requests for information
BayWa AG München
Data Protection Officer